FAQ

General

What are the fundamental differences between The Epoch Times and other media?
  1. The Epoch Times is the first and only media that exposes the true nature, impact, and ultimate goal of communism. We explain how communist ideology has spread around the world in different forms and caused damage to our moral foundation and to Eastern and Western traditions. We also discuss the outcomes of socialism and its impact on countries’ economic and political stability. We believe that the media has a duty to be upright and responsible to society.
  2. The Epoch Times is independent of any influence from corporations, governments, or political parties. Our only goal is to bring our readers accurate information and to be responsible to the public.
  3. The Epoch Times is nonpartisan and values-based. We believe true journalism is based on moral principles. We focus on important issues and on policies and their impact, not partisanship. We report the truth in the midst of a biased media environment. We don’t follow the unethical trend of agenda-driven journalism, but instead use our principles of Truth and Tradition as our guiding light to report honestly.
What is The Epoch Times story?

The Epoch Times was founded in 2000, the aim being to bring truthful and uncensored news to people immersed in the Chinese Communist regime’s propaganda.

Our founder, John Tang, left China after the Tiananmen Square massacre in order to study physics in the United States. He thought he had left the communist system behind.

However, after seeing that the Chinese Communist Party’s propaganda was being spread throughout the world, he started The Epoch Times in his basement in Atlanta, Georgia, to offer a perspective independent of the communist regime.

A few months after we began publishing, our reporters were arrested in China. They were given three- to ten-year prison terms for the “crime” of reporting the truth. Some were tortured. From the beginning, we’ve been committed to getting the truth out under difficult circumstances. This is and will forever be part of our DNA.

Over the last 20 years, we’ve built The Epoch Times into a stalwart bastion of news that equips people with the facts—free from ideology—and allows them to make up their own minds on crucial topics.

By exposing unscrupulous people and groups who subvert our society, and by truthfully reporting, we’re ensuring a bright future for our children and grandchildren.

We are headquartered in New York City and have grown into an international media outlet that publishes in 23 languages.

What can Epoch Times subscribers expect?
  1. Truthful news at a time when fake, skewed, or inaccurate news is widespread
  2. News and issues that matter instead of trivial or sensational stories
  3. True independence without spin and free from political agenda and influence
  4. Positive and inspiring aspects of stories that give people joy and optimism – like a life companion or friend for people to lean on
  5. Truthful reporting on the most important topics: Important China-related news that other media often choose to omit
  6. Coverage of Canadian national news and U.S. news – such as the Trump administration and Spygate – that other media do not report, or report in a distorted and biased way
  7. Traditional journalism that upholds virtue, ethics, and morality in the face of degenerated and corrupt journalistic practices
  8. Exposure of the pervasive, worldwide influence of communism—an imminent threat that seeks to destroy traditional values and break apart stable societies
  9. Reports on traditional cultures and ancient wisdom that hold the keys to unlocking health, well-being, and enduring happiness
  10. Encouragement of integrity, humanity, and hope
I like The Epoch Times, but what if I don’t have time to read it every week?

Many of our readers tell us that the benefit of The Epoch Times in their lives is so great that they look forward to it even more than television sagas and social media time. The Epoch Times was created for people like you who care about family values, traditional culture, and the future of this nation.

I like The Epoch Times, but what if I can’t afford to subscribe?

Many of our readers tell us that the benefits of The Epoch Times in their lives is so great that they look forward to it even more than television sagas or social media time.

For the price of a cup of coffee per week, even a single one of our original, in-depth articles makes the price well worth it, many subscribers tell us. Our analysis of mainstream media’s manipulation of public opinion can help bring clarity; we bring you the unadorned facts about stories other media ignore such as Huawei, China’s Confucius Institutes, and the Spygate scandal in the United States.

Many loyal but busy subscribers read only a few of our valuable headlines or perhaps one article, and then share their copy with others, while some subscribers read us cover to cover. Some readers choose to donate to us to bolster their support of our mission. They thank us sincerely and wish they could help out more.

It’s actually very difficult to keep an independent media company going and thriving. Every penny of your subscription cost helps us deliver Truth and Tradition – our motto – to every Canadian. We salute you and we couldn’t do what we’re doing without your support.

Why should I subscribe to The Epoch Times?

Subscribe and you will get Canadian, U.S., and global news, unique commentary and analysis, arts, traditions, culture, family, food, travel, crosswords, puzzles, and more!

The Epoch Times is driven by its mission, not by money.

One of the biggest threats humanity faces is the struggle between freedom and communism. It’s a battle The Epoch Times has been covering from the front lines over the past 20 years, and we’re happy that more and more people have begun to pay close attention to this threat.

The biggest socialist/communist regime on this planet is the Chinese Communist regime, which is one of the biggest threats to the free world. We at The Epoch Times know well its true nature.

Our efforts alone are not enough. We need you to be a part of this journey.

By coming together, we can win this battle. Subscribing to The Epoch Times will equip you with the facts that can help you make up your own mind and contribute positively to society.

Products and Packages

What types of subscriptions does The Epoch Times offer?

We offer weekly print subscriptions nationwide delivered to your home. We also offer digital subscriptions for you to read online.

How can I subscribe?

Please click here to find out more about our subscriptions and how to subscribe.

Billing

You can click here to read our Billing FAQ, and can read more here about payments.

Delivery

Please check our Home Delivery FAQ to find out all about how our print newspaper is delivered.

Cancellation

What is the cancellation policy?

You may cancel free of charge at any time through your Account page online or by calling our Customer Service Hotline.

Your termination will become effective at the end of your current billing period and no future payments will be charged. No full nor partial refunds will be issued for the days between the termination and the end of the current billing period; however, your use of the Services and benefits subscribed to will continue for the remainder of the current billing period unless you request an immediate termination.

If you terminate a “trial subscription”, the Services including digital access and delivery of newspapers, magazines or any materials will terminate immediately.

See this article for more information about subscription cancellation.

Refund

What is the refund policy?

No refunds will be issued on any of our products. All payments made on purchases and gifts are final and non-refundable. No full nor partial refunds will be issued for the days between the termination and the end of the current billing period. No exceptions.

However, if you believe The Epoch Times has charged you in error, you must contact us within thirty (30) days of such charge.

Have Any Questions or Need to Contact Customer Service?

Call us at 1-800-766-0157


Our business hours are:

Monday - Friday 9:00 a.m. - 8:00 p.m. (EST)

Saturday 10:00 a.m. - 3:00 p.m. (EST)


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